Information for Charities

Giving Guide has been created with charities in mind. We are dedicated to increasing trust across the charity sector.

With the provision of user-friendly resources promoting awareness and transparency of information we hope to connect donors with charities, so they can make informed decisions about how they give.

Below is a list of Frequently Asked Questions (FAQs) where you can find helpful tips and learn more about our features. If there are topics or questions you’d like to be addressed, please let us know.

Frequently Asked Questions (FAQs)

Q1. Where does Giving Guide obtain a charity’s information?

All data is currently sourced from The Australian Charities and Not-for-profits Commission (ACNC) and the Australian Business Register (ABR).

Q2. Is this the most recent information and when is data updated?

Giving Guide is updated monthly to reflect the latest version of the ACNC charity register.

Q3. Is the information valid?

All information currently displayed on Giving Guide is collected from the ACNC & ABR websites. If you find any discrepancies, please inform us so we can remedy the situation.

Q4. What if some or all of our data is wrong or missing?

If your data is incorrect please ensure it is lodged accurately with the ACNC. If data is missing or incorrect on Giving Guide please get in contact with us.

Q5. What if I cannot find my charity through the location search?

If your charity cannot be found through the location search you may need to alter the address provided to the ACNC. Our geolocation service can miss certain types of addresses (i.e. Level, Suite, Room, Building, Floor, etc.).

Please contact us if you would like to update your address details directly.

Q6. What is Giving Guide’s mission?

Giving Guide aspires to improve the awareness, reputation, governance and financial responsibility of Australian charities through information, analysis and evaluation in order to enhance the public’s perception of charitable organisations and their effectiveness.

Q7. How do I get involved with Giving Guide and learn about their future plans

Please join our mailing list and let us know if your charity would like to contribute to the development of Giving Guide.